Please note that both the Terms and Conditions and the Fair Use Policy of Ladybug Software Group may be amended from time to time and re-published at our sole discretion.
This Policy is designed to make sure the Services provided to Ladybug PABX Software Group end users offer good value for money and are fast and reliable. You must ensure that any use of the Services, by yourself or others via your account, complies with this Policy. If you or others using the Services via your account contravene this Policy, we may:
Give you a notice to stop the unacceptable use(s); or
- Terminate or suspend your Service(s), with or without notice or liability as we consider appropriate, under the standard Terms and Conditions for customers as stated clearly herein.
Please advise us immediately if you become aware of any violation or suspected violation of this Policy.
2. VoIP Telephone Calls
If we reasonably believe that your use of the Ladybug PABX Software Group, including (but not limited to) the total number of automated calls you make, is not consistent with normal, fair and reasonable use of such services then we will be entitled, at our sole option, to:
- impose limits on your usage;
- charge reasonable additional charges for unusual usage;
- or suspend or terminate the Service(s).
2.1. Wherever reasonably possible we will give you written notice before taking any such action, and allow a reasonable period to allow you to modify your use.
3. Communications via Our Service
3.1. You agree that you will not use the Service to do any of the following:
3.1.1. defame, abuse, harass, stalk, threaten, impersonate or otherwise cause annoyance, inconvenience or needless anxiety to any person or entity, or otherwise violate the legal rights of others (no matter where in the world those rights may exist) including the invasion of another person’s privacy;
3.1.2. send, receive, publish, post, distribute, disseminate, encourage the receipt of, upload, download, use or otherwise transmit over our service any material which is offensive, obscene, abusive, defamatory, indecent, harassing, menacing, criminal, fraudulent or otherwise unlawful or transmit information instructing, promoting, supporting or otherwise assisting in the carrying out of illegal or harmful activities, which includes (but is not limited to) instructions for the building or use of weapons; nor may you breach of the copyright, trademark, intellectual property, confidence, privacy or any other rights of any person;
3.1.3. participate in any way in the sending of fraudulent or unsolicited messages through our PABX Applications;
3.1.4. participate in any unlawful, fraudulent, criminal or otherwise illegal activities (this includes the use of malicious or potentially harmful hardware and software);
3.1.5. knowingly or negligently create, transmit, store, publish or upload any electronic material (including, without limit, files that contain viruses, corrupted files, Trojans or any other similar software or programs) which is known or likely to cause, interrupt, damage, destroy or limit the functionality of any computer software, hardware or telecommunications equipment owned by us or any other Internet user or person
3.1.6. anything that may disrupt or interfere with the Company’s PABX Services;
3.1.7. launch “denial of service” attacks; “mailbombing” attacks; or “phone flooding” attacks against a host or rival PABX network;
3.2. If you believe that anyone is using our PABX Voip Service in an unacceptable manner, and in particular to carry out a prohibited activity as listed above, please contact us.
4. Use Of The Ladybug Software Group By Others
4.2. The Ladybug PABX Software account holder is solely responsible for all use of the Service through (whether directly or indirectly) the account holder’s account and it remains the responsibility of the Ladybug PABX Software account holder to determine whether any of the content accessed via the Services is appropriate for children or others in their household or office to use. You agree to take all reasonable steps to ensure that only those parties approved by you have access to Ladybug PABX Software through your account. This includes ensuring the privacy and security of your account details, putting in place appropriate encryption and access protection mechanisms (especially when using wireless networks) and using up-to-date anti-virus, anti-trojan and anti-spyware protection. Please let us know as soon as possible if you know or suspect that your account is being used without your permission. You are responsible for ensuring that security information remains confidential so that the PABX Service cannot be used by any unauthorized person.
4.3. The security information includes, but is not limited to, information controlling access to:
- any equipment, computer hardware systems or networks;
- any computer software or applications; or
- any other services accessed by you in the use of either of the above.
4.4. You must not sell, rent or otherwise grant on a commercial basis, (or offer to sell, rent or grant on a commercial basis) any rights to use or otherwise enjoy the Ladybug PABX Software Group to any third parties, unless licensed to do so
4.5. You shall not disclose any security information to any third party, or use the same for any purpose connected with the improper use of the network including accessing or attempting to access other parts of the services for which you do not have access rights.
4.6. You are responsible for all uses made of the PABX Services through your account and for any breach of this Policy whether an unacceptable use occurs or is attempted, whether you knew or should have known about it, whether or not you carried out or attempted the unacceptable use alone, contributed to or acted with others or allowed any unacceptable use to occur by omission. You agree that we are not responsible for any of your activities or misuse of our Hosted PABX Software.
4.7 If you are dissatisfied with our website in any way, your sole remedy is to discontinue the use of our website immediately.
© Ladybug PABX Software Group – Last revised: April 2018
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